This is a union position.

The Special Events Associate is responsible for coordinating the setup and takedown of special events, greeting event hosts, answering any questions & facilitating any additional client needs. This position is also responsible for monitoring the progress of events, resolving issues with clients, event vendors and internal support staff as the events occur. 

Takes responsibility for acquiring, through meetings, event setup sheets and client discussions all information, knowledge of event arrangements.
Communicates with clients, vendors, and internal staff in a courteous and sensitive manner, projecting a positive and professional image of Carnegie Museums of Pittsburgh.
Demonstrates respect and dignity to co-workers and visitors.
Provides all requested information and assistance to clients and acts to resolve their special requests, problems or concerns to achieve mutual satisfaction.
Cooperates as a team member with other special events staff to provide seamless customer service to clients.
Work in collaboration with the Special Events Staff in each facility to maintain necessary paperwork and event administration including arranging and coordinating events within the CMP properties.
Complete other projects as requested by management.