Primary Functions of the Position:

+ **Perform Quality Reviews** : Validate documentation completeness, accuracy, and compliance for new loan originations, modifications, and renewals. Confirm loan terms (rate, index, spread, amortization, maturity, fees) against credit approvals and executed documents.

+ **Collateral & Insurance Oversight** : Ensure collateral perfection, lien priority, and proper insurance coverage; manage exception tracking setup.

+ **Issue Resolution** : Address complex loan issues requiring interpretation of policies, guidelines, and processes.

+ **Project & Initiative Support** : Assist leadership with strategic initiatives, system implementations, and process improvement projects.

+ **Client & Internal Communication** : Respond to inquiries promptly and professionally, following established procedures.

+ **Fee Management** : Oversee manual fee invoicing for Letters of Credit and Commitment Unused Fees, ensuring accuracy and timeliness.

+ **Collateral Release Administration** : Manage the release of all collateral-including real estate-upon loan payoff, in accordance with operational standards.

+ **Stakeholder Collaboration** : Work closely with internal and external partners to resolve issues and ensure smooth operations.

Education and Experience Requirements:

+ Bachelor's Degree or equivalent combination of education and experience.

+ Minimum 5 years of financial services experience, including at least 2 years in Loan Operations.

+ Prior experience in lending operations and quality control, with strong knowledge of regulatory requirements

Essential Skills and Abilities:

+ Deep understanding of commercial lending documentation and regulatory requirements (e.g., BSA/AML, Beneficial Ownership, Flood Insurance).

+ Familiarity with investment commercial real estate finance across multiple loan and property types.

+ Exceptional organizational skills, attention to detail, and ability to thrive in a fast-paced environment with minimal supervision.

+ Strong interpersonal and communication skills-effective in person, via email, and over the phone.

+ Ability to work independently and collaboratively within a team.

+ Comprehensive knowledge of the Bank's products and services.

+ Flexibility to work additional hours during peak periods to meet service levels.