Import Export Specialist
- 24 active jobs (view)
- pittohio.com
Description
PITT OHIO, a $900 million, high service, highly profitable, transportation solutions provider offering SUPPLY CHAIN, GROUND, LTL and TRUCKLOAD services is seeking a Import Export Specialist to join our team at our Corporate Headquarters in Pittsburgh, Pa.
We offer competitive compensation, hospital/medical insurance with no monthly premiums or deductibles, vision, discount prescription, dental, 401K, profit sharing, paid vacations, pleasant work environment, and much more!
Responsibilities
- Oversee the shipment lifecycle for international shipments:
- Manage the dispatching and transportation of the shipment to achieve desired pick-up & delivery criteria; providing regular updates to client in transit.
- Negotiate pricing with Customer & Providers
- Order entry
- Process documentation for shipment processing and customs clearance
- Secure proof of delivery documentation and complete shipment lifecycle within TMS
- Validate Customer & Provider rates are correct and apply any accessorial charges that have been incurred throughout transit.
- Monitor incoming messages into personal and shared email groups and collaborate with provider network to procure air, ocean, and ground international quotes
- Prospect and contract new providers/vendors/agents and expand existing partnerships
- React to change productively and handle other essential tasks as assigned
Other Duties
- Create and/or propose efficiencies in the operational process
- Have a functional understanding of provider capabilities within TMS system and collaborate with Carrier Management team to source new opportunities, providing the right fit and best overall solution for the customer
- Collaborate with Department Manager and Sales Team in order to evaluate customer pipeline and achieve desired departmental scorecard
- Support Billing Department as needed
- Create solutions for import transportation based on customer requirements
- Create solutions for export transportation based on customer requirements
- Support Carrier Management initiatives as necessary
- Support on-boarding efforts by making Sales calls, on-site Customer & Provider visits as determined
- Provide ongoing feedback with respect to Provider performance to Carrier Management team
- Collaborate with the Carrier Management team to measure KPI’s and ensure quality assurance
- Audit provider invoices for accuracy
- Continue to improve margins without sacrificing service quality
Qualifications
• Command of English language to communicate effectively with internal and external customers
• 3-5 years experience in international transportation industry experience required
• Negotiation skills are essential
• Must possess excellent interpersonal, verbal, written communication skills and have the ability to multi-task
• Intermediate comprehension of Microsoft Office Software products including Excel, Word and Outlook
• Ability to develop and manage relationships with managers, customers, and operations employees
• Previous customer service experience required
• Ability to work individually and as part of a team
• Ability to establish and maintain effective relationships with all levels of internal and external customers
• Strong math, problem solving and analytical skills
• Strong organizational and time management skills
• Willingness to work a flexible schedule
Key Requirements
Oversee the shipment lifecycle for international shipments
Benefits
We offer competitive compensation, hospital/medical insurance with no monthly premiums or deductibles, vision, discount prescription, dental, 401K, profit sharing, paid vacations, pleasant work environment, and much more!