Job Title: Sales and Customer Support - Commercial Roofing Products

Company: REED BUILDING SUPPLY, LLC

Location: 441 Robb Street, McKees Rocks, PA 15136

Job Type: Full-Time

About Us:

REED BUILDING SUPPLY, LLC is a leading building supply company that has been serving the construction industry for over 15 years. We take pride in providing high-quality building materials and exceptional customer service to our clients. As we continue to expand our operations and product offerings, we are seeking a dynamic and experienced Sales and Customer Support - Commercial Roofing Products to join our Commercial Roofing Products division.

Job Summary:

The Sales and Customer Support - Commercial Roofing Products role is responsible for overseeing all aspects of our commercial roofing customer portfolio, ensuring this vital business segment operates efficiently and profitably. This position calls for a strong, customer-focused professional who can drive sales growth, manage inventory to meet customer needs, foster lasting relationships with both new and existing clients, and play a key role in advancing the overall success of the company.

Key Responsibilities:

1. Sales and Business Development:
   • Develop and implement strategic sales plans to drive revenue growth in the Commercial Roofing Products division.
   • Identify new markets and business opportunities to expand the commercial customer base.
   • Build and strengthen relationships with key clients, architects, contractors, and other industry professionals.
2. Leadership:
   • Support the recruitment, training, and mentorship of a high-performing sales and support team.
   • Establish clear performance expectations and provide constructive feedback to help team members succeed.
   • Promote a positive, collaborative work environment that encourages innovation, efficiency, and teamwork.
3. Product Management:
   • Partner with suppliers to source and maintain a diverse, high-quality range of commercial roofing products.
   • Monitor inventory levels, pricing, and margins to balance profitability with customer satisfaction.
   • Stay current on industry trends and innovations to guide informed product decisions.
4. Financial Involvement:
   • Contribute to the development and management of the division’s budget, including revenue forecasts and expense oversight.
   • Review financial reports and performance metrics to evaluate results and support data-driven decision-making.
5. Customer Service and Satisfaction:
   • Deliver exceptional service and support throughout the customer journey.
   • Respond promptly and effectively to customer inquiries, concerns, and issues.
   • Implement feedback systems to continuously enhance service quality.
6. Compliance and Safety:
   • Ensure all divisional operations comply with safety regulations and industry standards.
   • Remain informed on applicable regulations and implement necessary safety protocols and training.

Qualifications:

• Bachelor's degree in business, marketing, or a related field.
• 6–10 years of progressive experience in commercial roofing sales, demonstrating increasing levels of responsibility.
• Proven track record of achieving and exceeding sales targets and financial goals.
• Strong leadership skills.
• Team player.
• Excellent communication, negotiation, and interpersonal abilities.
• Analytical mindset with the ability to make data-driven decisions.
• Knowledge of commercial building products and industry trends is a must.
• Commitment to safety and compliance.

REED BUILDING SUPPLY, LLC is an equal opportunity employer and welcomes applications from candidates of all backgrounds.

Qualifications:
• Bachelor's degree in business, marketing, or a related field.
• 6–10 years of progressive experience in commercial roofing sales, demonstrating increasing levels of responsibility.
• Proven track record of achieving and exceeding sales targets and financial goals.
• Strong leadership skills.
• Team player.
• Excellent communication, negotiation, and interpersonal abilities.
• Analytical mindset with the ability to make data-driven decisions.
• Knowledge of commercial building products and industry trends is a must.
• Commitment to safety and compliance.

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