**Sr. Technical Delivery Manager**

**_Required locations: New York/East coast or_** **_Charlotte, NC_**

**_Onsite requirement 2-3 times per month in New York City_**

**_Global Financial experience is required_**

**Why WWT**

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

**What is the Solutions Consulting & Engineering Team and why join?**

Solutions Consulting & Engineering is an organization that is customer-focused and solutions-led. We deliver end-to-end and emerging solutions to drive customer satisfaction and increase profitability and growth. Our world-class management consulting, delivery excellence, and engineering brilliance enable our success. We embody the OneWWT mindset by bringing the right talent at the right time from anywhere within WWT to solve our customer's problems. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients' most complex challenges.

**Overview**

The Senior Technical Delivery Manager is a leader responsible for orchestrating end-to-end delivery across WWT's full portfolio of services. This role ensures operational excellence, drives measurable business outcomes, and serves as the executive point of accountability for delivery quality, financial performance, customer satisfaction, and **growth enablement** within our largest and most strategic accounts. The ideal candidate brings deep consulting rigor, technical fluency, and strong executive presence to the role.

The Sr. Technical Delivery Manager is responsible for driving successful outcomes across complex customer environments and large-scale technology programs. This is not a traditional PMO or Architect role. We are seeking an experienced global finance delivery leader with **strong infrastructure expertise** , including experience **delivering large-scale data center infrastructure** and an understanding of the full delivery lifecycle, including electrical systems, fiber, and the technical disciplines required from planning through implementation.

**Key Responsibilities**

+ Own business and delivery outcomes, escalations and financial oversight for complex enterprise transformation initiatives across a focused portfolio of high-value accounts.

+ Act as a trusted advisor to customer executives, earning a seat in their leadership discussions and lead Executive Briefings, QBRs, client workshops and strategic planning sessions.

+ Establish the governance framework, KPIs, operating rhythm and executive communications that drive predictable execution across every workstream, anticipating risks, dependencies and critical issues before they affect the customer.

+ Partner with Sales leadership to shape pursuits, delivery strategy, SOWs and business cases, validating effort and staffing so every deal can be delivered, while freeing Sales to focus on the customer relationship.

+ Turn delivery excellence into account growth by identifying and developing opportunities to expand WWT services across the portfolio

+ Steward the financial health and performance of every program, including margin, forecasts, change orders, financial reporting and delivery reviews, balancing customer value with profitability.

+ Drive accountability across OEM, third-party and internal teams across Networking, Data Center, Cloud, Security, Digital, Automation and Mobile solutions.

+ Orchestrate supply chain, logistics and deployment so hardware, partners and field teams arrive on schedule and rollouts stay on track.

+ Raise the bar for how WWT delivers by bringing best practices, mentoring delivery leaders and championing WWT's leadership principles and core values.

+ Lead through influence across business stakeholders, Client Directors, Account Managers, architects, consultants and engineers, aligning every team to the customer's goals.

**Qualifications**

+ 10+ years delivering complex, multi-service infrastructure or transformation initiatives

+ Credibility as a trusted advisor to customer executives, with strong executive communication and presentation skills

+ A track record of leading executive steering committees, Executive Briefings and QBRs

+ Proven governance, risk management and escalation leadership

+ Financial accountability for services delivery, including SOWs, change orders, forecasts and business cases

+ Success partnering with Sales on pursuits, solution shaping and account growth

+ Ability to lead through influence across internal, partner and customer teams

+ Command of multi-vendor programs with OEM and third-party partners across Networking, Data Center, Cloud, Security, Digital, Automation or Mobile solutions

+ Professional services or consulting background preferred

+ Bachelor's degree or equivalent experience; PMP, ITIL or similar certifications a plus

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $190,000 - $220,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

+ Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program

+ Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement

+ Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement

+ Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

If you have any questions or concerns about this posting, please email taposting@wwt.com.

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WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.