Job Description

Insight Global is seeking a Technical Support Specialist for a local client.

The Technical Support Specialist provides hands-on technical support for end users by troubleshooting hardware, software, network, and audiovisual issues. This role is responsible for installing and maintaining computer systems, configuring devices and user accounts, supporting video conferencing and collaboration technologies, and ensuring reliable day-to-day IT operations. The specialist works closely with employees to resolve technical problems, deliver user training, document support activities, and escalate complex issues when needed, helping to maintain a secure and productive technology environment across the organization.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Proven experience as a Computer Support Specialist or similar role.

Ability to troubleshoot and resolve hardware, software, and networking issues.

Strong technical background with excellent problem-solving skills.