**Primary Functions of the Position:**

+ Assists the Deposit Operations team lead on daily tasks

+ Performs client implementation set-up, maintenance requests, teller work, and quality review

+ Manages Escrow clients as it relates to sub accounting

+ Assists with new employee training

+ Ensures all service levels are met

+ Responsible for ongoing client support

+ Works closely with Relationship Managers, Sales, Wire Operations, Treasury Operations, ACH Operations, Loan Operations, Capital Markets, and Compliance to effectively execute the responsibilities of the position

**Education and Experience Requirements:**

+ High School Diploma or equivalent; post-secondary education preferred

+ Minimum 5 years of experience, including 2 years bank operations experience in a deposit operations role

**Essential Skills and Abilities:**

+ Demonstrates knowledge of all Deposit products, systems, and related processes

+ Candidates should have experience with Deposit products including Checking, Money Markets, Certificates of Deposits, and CDARS/ICS

+ Candidate should possess branch knowledge, such as teller work, new account opening, and client service requests

+ Ability to communicate effectively in writing and over the phone

+ Ability to work in a fast-paced, high-intensity work environment

+ Job may require additional hours of work during peak periods to meet service levels