• Prior experience in record retrieval (whether from the vendor side or the physician's side);
• Excellent written and verbal communication;
• Strong work ethic;
• Strong computer skills;
• Effective organizational skills;
• Ability to Multi-Task;
• Detail-oriented;
• Ability to work independently in a remote setting;
• Knowledgeable of basic Microsoft Office Programs (preferred);
• Appropriately maintaining the diary schedule set in place for follow-up;
• Ability to adhere to multiple client protocols;
• Entering accurate diary entries in the system for all events regarding workflow;
• Responding to client inquiries in a timely and appropriate manner;

Essential Duties and Responsibilities

All duties and responsibilities are essential job functions and are subject to possible modifications to reasonably accommodate individuals with disabilities.

Data Entry;
Follow-up with providers (via phone, email, fax). This job requires frequent phone work;
Review of prepayment requests for accuracy and then inputting those into our system;
Answering status requests made by the client;
Processing rejections based on the client protocol;
Reviewing the requested materials for accuracy and supplying those in a final version to the requesting party.

after 90 days 10 days PTO, 5 Sick days, 7 Paid Holidays, 401 K and Benefits available