Remote Role : Niche (UX Researcher)

Length of Assignment 6 months

Possibility of extension: yes

Location Can be fully remote- Any Market Shift Times/Preferred Time Zone 8-5 EST highly ideal (can be slightly flexible)

Key responsibilities:

You will work cross functionally with product owners, product managers, experience designers, content designers, and other partners to help identify and define research projects and objectives 1. You will scope, plan, and conduct user research and testing projects end-to-end 1. Able to suggest appropriate methods for questions asked by product, design, and other partners 2. Able to decide and advocate for appropriate sample size for each method 2. You will independently program research studies into necessary tools, conduct quality assurance 3. Analyze results, generate actionable insights and share them with partners as well as the broader organization

Must have technical skills/experience: 1. A great understanding of UX research modalities and methods (generalist) 2. At least 4-5 years of experience in remote, in-person, moderated, and unmoderated user research; including but not limited to usability testing, interviews, surveys, click test, card sorts, tree testing, etc. 3. Experience with testing platforms: Maze is mandatory

Flex Skills: 1. Glass Box and/or Qualtrics (additional optional ) 2.At least 3-4 years of experience working in finance, insurance, or healthcare (regulated industries) 3. Experience with AI Research 4. Great active listening skills 5. Strong storytelling skills 6. Ability to take initiative and ownership of projects end-to-end 7.. Collaboration with teammates and partners 8. Being open to feedback

Ref: #404-IT Pittsburgh

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.