Job Description

Day-to-Day:

The IT Infrastructure Administrator supports the enterprise systems by maintaining server environments, strengthening monitoring and backup operations, and ensuring the accuracy of configuration and asset data. This role requires solid hands on technical skills, strong troubleshooting capabilities, and growing expertise in automation and process improvement. The individual will work under the guidance of senior engineers while independently owning moderately complex operational tasks.

Job Responsibilities:

Infrastructure Operations

- Implement, monitor, and refine infrastructure and application health checks to ensure stable, reliable operations.

- Perform installation, configuration, and maintenance of Windows Servers

- Configure and maintain Windows Domain systems utilizing Active Directory Tools (AD, DNS, DHCP, Group Policy).

- Apply OS and application patches according to maintenance schedules, following change management procedures.

- Support virtual environments such as VMware, AWS and Azure by maintaining configurations, snapshots, and performance baselines.

- Support physical infrastructure, Cisco UCS, by maintaining configurations, firmware, and performance baselines.

Automation & Continuous Improvement

- Develop and maintain scripts (PowerShell, Bash, YAML, or Python) for routine task automation under senior guidance.

- Recommend improvements to increase operational efficiency, reduce manual work, or enhance system reliability.

Knowledge Management & Documentation

- Contribute to the centralized IT knowledge repository by authoring and updating technical documents.

- Partner with senior engineers and SMEs to standardize templates, troubleshooting guides, and operational runbooks.

Configuration & Asset Management

- Maintain accurate CMDB entries, updating configuration relationships as systems evolve.

- Participate in asset and configuration audits and collaborate with peers to resolve discrepancies.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

- 5+ years of professional IT experience supporting server or infrastructure environments

- Hands-on experience with Windows server administration

- Well-versed with VMware, Windows Server OS

- Strong understanding of hybrid cloud environments, including AWS, Azure, SaaS, and PaaS solutions.

- Basic scripting and automation experience (PowerShell, Bash, YAML, or Python).

- Exposure to CMDB, ITIL practices, and enterprise configuration management.

- Experience using AI tools (CoPilot, etc.)