Description

Senior AR Process Improvement Director (individual contributor)

Looking for your next move where you can truly make an impact? We're partnering with a highly respected organization seeking a hands-on individual contributor to help transform AR operations, optimize customer payment workflows, and support major process and system improvement initiatives.

Location: Downtown Pittsburgh, PA

Schedule: Hybrid after onboarding

Why This Opportunity Stands Out

+ High-visibility role with direct exposure to finance and operational leadership.

+ Opportunity to influence enterprise-level AR processes, systems, and customer payment workflows.

+ Play a key role in a major process improvement and transformation initiative.

+ Partner with stakeholders across Finance, Operations, Customer Service, and IT.

+ Ideal for professionals who enjoy solving complex problems, streamlining processes, and driving measurable results.

Key Responsibilities:

+ Evaluate and improve AR processes, customer payment portals, and invoicing workflows.

+ Reduce receivables backlogs and improve collections, cash application, and payment processing.

+ Resolve billing issues, payment discrepancies, and customer portal challenges.

+ Implement process improvements, controls, SOPs, and best practices.

+ Support ongoing system enhancements, process transformations, and operational efficiency initiatives.

Requirements

What We're Looking For

+ Experience leading AR/AP process improvements, system implementations, or operational transformation initiatives.

+ Strong background in Accounts Receivable, collections, cash application, reconciliations, and customer payment portals.

+ SAP experience strongly preferred (large ERP systems required)

+ Strong analytical, problem-solving, and communication skills with a consultative approach to driving change and process improvement.

Interested? Whether you're actively looking or simply open to hearing about impactful opportunities, apply now to connect and share additional details.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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