**Primary Function**

The Premier Executive Specialist serves as the Single Point of Coordination, owner, and navigator of the relocation process for senior-level / executive customers.

Responsible for delivering high-touch service, managing a reduced caseload, and ensuring timely, efficient support throughout the relocation process.

**Major Duties and Responsibilities**

**Service Delivery & Coordination**

+ Serve as primary coordinator for all relocation phases

+ Deliver high-touch service through:

+ Proactive communication

+ Reduced client touchpoints

+ Supplier coordination

+ 24/7 accessibility for emergencies

+ Needs assessments and documentation support

+ Interpret and communicate supplier reports

**Program & Product Execution**

+ Demonstrate knowledge of CARTUS products/services

+ Administer relocation programs per company standards

+ Coordinate services across assigned customers

**Supplier & Internal Coordination**

+ Maintain relationships with internal/external stakeholders

+ Ensure alignment and service consistency

**Revenue & Value Support**

+ Identify cross-selling opportunities

+ Support revenue growth initiatives

**Operational Responsibilities**

+ Ensure data integrity in CARTUS systems

+ Track policy updates and communicate changes

+ Provide data input for customized reports

+ Participate in projects and training initiatives

**Critical Selection Criteria**

+ Ability to meet/exceed service goals

+ Clear communication skills

+ Strong judgment and decision-making

+ Interpersonal and influencing skills

+ Detail orientation and multitasking

+ Team collaboration

+ Cultural awareness

+ Flexibility and resourcefulness

+ Ability to manage stress and organize work

**Qualifications / Selection Criteria**

+ Advanced proficiency in CARTUS systems (Atlas, Benefits Builder, Hex, Cartus Online) and Microsoft Office (Teams, Excel, Word), with the ability to quickly learn new tools and technologies

+ 3+ years of experience in relocation, mobility, and in a client-focused service environment

+ Strong commitment to accuracy, process discipline, and data integrity across all aspects of work

+ Proven ability to analyze, problem solve, and independently manage multiple priorities in a fast-paced environment

+ Excellent communication, interpersonal, and influencing skills, with the ability to effectively engage and build trust with executive-level clients

+ Demonstrated history of top-tier service performance, consistently delivering high-touch, client-centric experiences

+ Proven leadership mindset, with the ability to take ownership, drive results, and influence cross-functional partners without direct authority

Cartus Corporation (https://cartus.com/en/) is a global leader in talent mobility and corporate relocation services. With more than 70 years of experience, Cartus provides comprehensive relocation solutions in over 190 countries, supporting organizations of all sizes-including nearly one third of the Fortune 100-through innovative, people first mobility programs. Cartus is a subsidiary of Compass International Holdings.

Compass International Holdings (https://www.compassinternationalholdings.com/) is a global real estate services company empowering real estate professionals with everything they need to realize their entrepreneurial potential. With a presence in every major U.S. city and approximately 120 countries and territories, Compass International Holdings serves millions of buyers and sellers through a portfolio of some of the most recognized and iconic brands: @properties (https://www.atproperties.com/) , Better Homes and Gardens Real Estate, (https://www.bhgre.com/) CENTURY 21 , Christie's International Real Estate (https://www.christiesrealestate.com/) , Coldwell Banker (https://www.coldwellbanker.com/) , Compass (https://www.compass.com) , Corcoran (https://www.corcoran.com/) , ERA (https://www.era.com/) , and Sotheby's International Realty (https://www.sothebysrealty.com) . In addition to brokerage services, Compass International Holdings offers integrated services, such as mortgage, title, insurance, escrow, and relocation.

+ NYSE: COMP

+ 340,000 Real Estate Professionals

+ 2,000+ independently owned and operated brokerages

+ 120 countries and territories

EEO Statement: EOE including disability/veteran