Responsibilities:

Staff fixed posts to monitor ingress and egress to secured areas.

Provides customer service to patients, families, visitors and staff to maintain a safe and secure environment.

Inspect incoming and outgoing parcels as necessary to prevent theft.

Responds to and resolves problems, disputes and unusual circumstances as necessary.

Maintain required certifications and licensing.

Assist with traffic control and vehicle assists.

Transport deceased to morgue/release bodies from morgue.

Monitor security, fire, and environmental alarms, respond to alarms and assist when needed.

Establish a uniformed security presence by patrolling UPMC hospitals, buildings, grounds and associated areas to deter criminal activity, document activities, and contact UPMC Police Officers or other appropriate law enforcement when necessary.

Operate UPMC vehicles in accordance with the rules and regulations of the Pennsylvania Vehicle Code.

Conduct patient escorts and stand-by details.

Complete all mandatory training programs per departmental guidelines.

Report and document incidents, suspicious activities and hazards.

High level of integrity required for handling sensitive/confidential UPMC information.
Must possess strong interpersonal skills, especially the ability to effectively interact, communicate, and diffuse potential combative situations with persons from all walks of life.
Psychological fitness required to deal with stress and potentially dangerous conflict situations.
Physical fitness requirements to deal with typical physical demands that require full body motion and physical strength and stamina sufficient to respond to crisis interventions and medical emergencies.
Effectively communicate both orally and in written format.
Good interpersonal skills; able to deal with stress and potentially dangerous conflict situations.
Officers are required to wear a bullet proof vest.
Employees covered by a collective bargaining agreement should consult the applicable collective bargaining for specific requirements.
UPMC Physical Fitness Standard
Act 235 with Firearms, without Firearms

UPMC Offers a multitude of benefits ranging from medical, dental and vision to retirement 403b to Tuition reimbursement and discounts. These benefits are also available for family members.