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Join UPMC Children's Hospital North Surgery Center as a Full-Time Patient Care Technician (PCT) and be part of a team dedicated to delivering exceptional care to our pediatric patients. This role offers a steady schedule of five 8-hour daytime shifts, primarily Monday through Friday, along with minimal weekends, holidays off, and free onsite parking-supporting a strong work-life balance.

In this position, you will play a vital role in supporting patient care and surgical operations while working alongside a collaborative, highly skilled clinical team. We are looking for candidates with BLS certification who are passionate about patient care; previous PCT experience is preferred.

UPMC is committed to your growth, offering a career ladder with advancement opportunities so you can continue to build your skills and progress within your career.

Responsibilities:

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+ Supports department operations, quality initiatives, and process improvements

+ Takes ownership of assignments, works efficiently, and seeks help when needed

+ Demonstrates professionalism, respectful communication, and teamwork across departments

+ Follows all policies, safety standards, and documentation requirements

+ Provides direct patient care:

+ Assists with ADLs (bathing, feeding, mobility, toileting, repositioning)

+ Collects vitals, blood glucose, I&O, weights, and specimens

+ Supports procedures, therapies, and patient transport (including monitored patients)

+ Reports changes in patient condition to the RN

+ Performs core and advanced technical tasks as applicable:

+ Phlebotomy, EKGs, point-of-care testing, bladder scans

+ Foley care (insertion/removal as appropriate), simple dressings, IV removal/insertion

+ Telemetry support and basic arrhythmia (if trained)

+ Assists with unit operations:

+ Answers call lights/phones, transports patients, passes meal trays, completes clerical tasks

+ Ensures equipment issues are reported promptly

+ Supports patient and family education under RN direction and maintains a safe, inclusive care environment

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+ High school diploma or GED required

+ Experience requirements (must meet one of the following):

+ 2 years of general healthcare experience and meet Patient Care Technician requirements OR

+ 1 year of healthcare experience and enrollment in a PT/OT/PA program with at least one completed clinical rotation OR

+ 1 year of healthcare experience and a completed bachelor's degree in a health sciences field

+ Required training and development:

+ Successful completion of Patient Care Technician Senior class

+ Successful completion of eRecord training

+ Annual professional contribution (defined post-hire)

+ May require completion of UPMC cardiac rhythm course based on unit needs

+ Preferred qualifications:

+ Nursing student with at least one completed clinical rotation

+ EMT or Paramedic certification, or current enrollment in an EMT/Paramedic program

+ Licensure, Certifications, and Clearances:

+ CPR/BLS certification (AHA-compliant; must include didactic and skills demonstration within 30 days of hire)

+ ACLS preferred

+ Act 31 Child Abuse Reporting (with renewal)

+ Act 33 Clearance (with renewal)

+ Act 34 Clearance (with renewal)

+ Act 73 FBI Clearance (with renewal)

UPMC is an Equal Opportunity Employer/Disability/Veteran