Front End Supervisor

Company: Jetro / Restaurant Depot

Location: 86 35th Street, Pittsburgh, PA 15201

Job Type: Full-time

Sector: Management

Compensation: $14.75 - $15.24

JOB DETAILS

Job Summary

The Front-End Supervisor supports front-end operations by assisting with daily oversight of customer service activities, transaction accuracy, and team performance. This role ensures front-end processes are followed and contributes to maintaining an efficient and customer-focused environment.

Key Responsibilities

+ Support daily front-end operations to ensure efficient and accurate transaction processing

+ Assist with monitoring cash handling procedures and resolving minor discrepancies

+ Provide support and direction to front-end staff during daily operations

+ Ensure front-end areas are organized, clean, and operating efficiently

+ Assist in maintaining customer service standards and resolving customer issues

+ Support scheduling and workflow coordination for front-end staff

+ Help enforce company procedures and policies at the front-end

+ Communicate operational issues or concerns to management

Qualifications

+ Previous experience in retail, customer service, or front-end operations

+ Basic understanding of cash handling processes

+ Strong communication and organizational skills

+ Ability to work in a fast-paced, team-oriented environment

+ Problem-solving skills and attention to detail

Preferred Qualifications

+ Experience in a supervisory or lead role

+ Familiarity with front-end operations and processes

+ Experience in high-volume retail environments

Work Environment / Expectations

Primarily retail or front-end operational environment. Requires standing, walking, and interacting with customers and staff. May require schedule flexibility based on business needs.

Benefits & Perks

+ Medical, Dental, and Vision Insurance Coverage

+ 401(k) Retirement Plan with Employer Match

+ Paid Time Off (PTO) in accordance with company policy

+ Six (6) Paid Company Holidays

+ Tuition Reimbursement Program (subject to eligibility and plan guidelines)

+ Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs, and other optional benefits)

+ Competitive and Comprehensive Benefits Package Designed to Support You and Your Family

+ All benefits are subject to eligibility requirements and plan terms

Job Ref #:c1a0b8c9-5815-49e8-867f-8fdf68a495eb

Date Posted:2024-11-06