Mr. Rossi attended the University of Pittsburgh and obtained a Masters degree in Rehabilitation Counseling. Vocational Rehabilitation Counselors provide guidance, insight and resources to improve employment outcomes. He was a Certified Rehabilitation Counselor since 1997. Later he became a Licensed Professional Counselor in 2002, providing vocational counseling, consulting and research services to individuals, rehabilitation providers, medical professionals and businesses.

James began providing employment services to service members and veterans in 2008. "They encounter a whole different set of barriers resulting in higher unemployment and underemployment". Focusing on each person and providing individualized vocational direction, guidance, and counseling breaks down some of those barriers to establish relationships integral to career development.

Mr. Rossi served two terms as a Director of the Pennsylvania Association of Rehabilitation Professionals. Prior to one term as president. He continues to be a regular presenter at Rehabilitation Counseling Seminars.