The Doubletree by Hilton Pittsburgh - Green Tree is currently hiring for the position of Guest Service Agent. Qualified candidates should be dedicated, and self-motivated and willing to work together to maintain the company's high standards of customer service.

If you would like to be a part of an environment where teamwork is emphasized, and individual excellence is encouraged then this is the place for you. Doubletree by Hilton Pittsburgh - Green Tree associates enjoy a dynamic and exciting work environment, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out.

1. Proficiently check in and out guests in and out of the hotel and accommodate any requests.
2. Adheres to all accounting and cash handling procedures at all times.
3. Manage all guest requests and delegate tasks accordingly with other departments in a timely manner.
4. Acts as PBX Operator and utilizes the switchboard phone system as well as other communicative devices, such as the walkie-talkie.
5. Answers all inquiries in a friendly and courteous manner, using clear speech and active listening.
6. Handle guest complaints in a friendly and timely manner.
7. Assist with shipping/receiving of packages process in a timely manner.
8. Assist guest with luggage when necessary.
9. Maintain a clean and organized work area at all times.

Work Location: In person

Job Type: Full-time

Salary: From $15.00 per hour

Schedule:
8 hour shift
Day shift
Evening shift
Weekend shift

Benefits:

401(k) matching
Dental Insurance
Vision Insurance
Health insurance
Life insurance
Employee Discount
Paid time off