Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual’s physical, mental and social needs – helping patients access and navigate care anytime and anywhere.

As a team member of our Senior Community Care (SCC) product, we work with a team to provide care to patients at home in a nursing home, assisted living for senior housing. This life-changing work adds a layer of support to improve access to care.

We’re connecting care to create a seamless health journey for patients across care settings. Join us to start Caring. Connecting. Growing together.

You will be part of the primary care team collaborating with all interdisciplinary team members and will support multiple providers. The Patient Care Coordinator is a flexible team member who works to support nurse practitioners (NPs) and physician assistants (PAs) as well as our patients.  This role assists in care coordination activities, administrative tasks and supports our patients and providers. 

What Makes an Optum Career different?

• We believe that better care for our employees equates to better care for patients  
• We influence change nationally while maintaining the culture and community of local care organizations  
• We grow talent from within. No matter where you want to go- geographically or professionally- you can do it here 

Compensation & Benefits Highlights:

• Guaranteed, competitive compensation model based on quality, not quantity, with bonus opportunities 
• Financial stability and support of a Fortune 5 Company
• Robust retirement offerings including employer funded contributions and Employee Stock Purchase Plan (ESPP for UHG Stock)
• Comprehensive benefits plan inclusive of medical, dental, vision, STD/LTD, CE & equipment allowances
• Robust learning and development programs

This is field based position that works full time Monday – Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am – 5:00 pm. It may be necessary, given the business need, to work occasional overtime. 

We offer 2 months of paid training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

Primary Responsibilities:

• Support interdisciplinary care team with over all member coordination at the direction of RN or NP/PA 
• Data entry and member chart management for: New members, post hospital visits, quality, labs and medications 
• Obtain medical records following hospitalizations or physician appointments
• Scheduling member transportation or appointments

Required Qualifications:

High school Diploma / GED or equivalent work experience
Must be 18 years of age or older
3+ years of clinical or medical record experience. Strong knowledge of medical terminology and EHR platforms
Access to reliable transportation that will enable you to travel to patient locations
Must reside in Washington, Allegheny, or Butler, PA Counties

Compensation & Benefits Highlights:

Guaranteed, competitive compensation model based on quality, not quantity, with bonus opportunities 

Financial stability and support of a Fortune 5 Company

Robust retirement offerings including employer funded contributions and Employee Stock Purchase Plan (ESPP for UHG Stock)

Comprehensive benefits plan inclusive of medical, dental, vision, STD/LTD, CE & equipment allowances

Robust learning and development programs