The Assistant Director, Data Analytics is a data storyteller that conducts descriptive, exploratory, and predictive data analyses to provide key insights for fundraising success. The Assistant Director, Data Analytics will work directly with key members of the Development Operations team to ensure that all data is properly maintained and coded within our current CRM to produce improved reports highlighting fundraising KPIs and performance metrics that will help inform development leaders’ strategies.

QUALIFICATIONS:

EDUCATION AND EXPERIENCE: 

• Bachelor’s Degree or equivalent combination of education and experience required. 
• Four or more years of database administration/management with focus in data analytics, modeling, reporting specific to non-profit fundraising or development required.
• Experience with Raiser’s Edge or Crystal Reports strongly recommended.
• Experience with Tessitura highly preferred.
• Experience working in non-profit educational or cultural organizations preferred.
• Demonstrated experience in generating and building reports for analysis and presentation to organizational leadership.

KNOWLEDGE, SKILLS, ABILITIES:  

• Knowledge of fundraising and development industry-standard metrics and KPI’s, analytics and common reports.
• Strong grasp of technology in this position with capacity to identify opportunities for improved data integrity, governance, accuracy, and quality.
• Direct strategies to reduce data errors, manage cross-departmental collaboration, and provide strategic guidance on CRM/Database best practices.
• Strong analytical and problem-solving skills with demonstrated comfort in exploring new technologies for solutions.
• Understanding of ETL/Data Warehousing, as well as SQL experience a plus.
• Comfortable working independently and in a team environment to execute assigned deliverables in a prompt and efficient manner.
• Excellent customer service, written and verbal communication skills, attention to detail, and diplomacy.
• Demonstrated ability to maintain confidentiality, discretion, and ability to interact well with all levels of staff.

PHYSICAL REQUIREMENTS: Work is primarily sedentary in nature; no special demands are required. 

PRINCIPAL ACCOUNTABILITIES:

• Work with museum leadership to create a data driven narrative to share with stakeholders including institutional leadership, Development Leadership, gifts officers, and financial managers.
• Manages the overall planning, development, and implementation of reporting and analytics programs, products, and services.
• Uses qualitative and quantitative data to monitor progress, identify trends, and derive insights about the organization’s fundraising performance for the purpose of informing strategy and making recommendations.
• Co-develop with IT Department to present creative solutions for complex data and research findings through visualizations, presentations, and infographics using dashboards and other tools.
• Primarily responsible for the overall data governance across Development systems and Development teams, which will include system migration over the next 16 months.
• As part of Tessitura implementation team: assisting, advising, recording, and setting up new system structures, particularly for complex membership and fundraising data, and for financial processes and reporting
• Co-Manages with Assistant Director, Prospect Management processes related to developing dynamic museum fundraising plans and ensuring that data is accurately translated into KPI dashboards.
• Co-design with Assistant Director, Prospect Manager and Data Manager develop data systems, workflows, and processes that are relevant and actionable for teams across the department to continuously improve and evaluate impact
• In partnership with leadership, identifies what ifs and improvement opportunities and subsequently perform analysis to quantify and validate.
• Directs internal SOP with regards to Development data including, but not limited to training documentation, guidelines for database users to ensure data integrity, leads training sessions, and onboarding procedures.
• Other duties as assigned.

Please see a full list of requirements on the Carnegie Museums' Career Site.

This Full-Time position is eligible for the Carnegie Museums' many Benefits.